JOB VACANCIES

Job Title: Part Time Senior Administrative Officer (4 days per week)

Working For: Rosie Duffield MP

Location: Canterbury Constituency (Office based)

Start Date: ASAP

Salary: £22,318 – £30,415 (pro-rated)

Job Details

Rosie Duffield MP is looking for a part-time senior administrative officer. This position requires a person who is adaptable and a great team player who will thrive in a busy working environment.  You will be responsible for managing Rosie’s constituency dairy, attending and arranging meetings and events with the constituency and ensuring the smooth running of the constituency office.

This role will suit someone with a experience of diary management, with communication and organisational skills. The role is constituency based.

Full UK driving licence and access to a car would be advantageous.

Working pattern will be four days per week 09:00-16:30 Monday, Tuesday and  Thursday and 09:00-17:00 Friday

Key Tasks

• Manage Rosie’s diary with overall control of constituency commitments.
• Manage and monitor incoming calls, face to face enquiries, emails and social media enquiries, dealing with cases that do not need to be transferred to a caseworker. Ensure all enquiries are dealt with in a timely manner.
• Minute taking.
• Photocopying, filing, record-keeping and typing correspondence.
• Assist with arrangements for events; this may include: venue research and bookings; compiling and managing guest-lists; liaising with suppliers; and providing on-the-day event support as required.
• Database management using office software (e.g. Microsoft Office) to handle administrative cases.
• Efficient data and file management to ensure the office complies with the data protection legislation.
• Engage professionally, confidentially and with care and integrity with members of the public, through a variety of methods.
• Handling administrative arrangements for meetings with members of the public/MP surgeries
• Liaise with suppliers when required regarding office supplies and security.

The ideal candidate will be able to demonstrate:

• Experience of diary management
• Considerable adaptability, initiative, and creativity in dealing with the varied situations encountered in a constituency office
• An understanding of issues that affect Canterbury, Whitstable, and surrounding villages
• A desire to develop alongside a constituency office team that collaboratively manage varying workloads and a diverse caseload
• Self-motivation and a willingness and ability to get involved in a wide range of tasks
• Strong attention to detail

Role based within the Canterbury constituency.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 22^nd October 2024

Interview Date: w/c 4^th November 2024

Rosie values inclusivity & diversity and welcomes applications from candidates of all backgrounds. Applications for flexible working will be considered please detail your request in your covering letter.

Application Details

To apply, please submit a CV and covering letter (no longer than one single A4 page) demonstrating how you fit the criteria listed above

Please email your application to [email protected] Email submissions should be marked for the attention of Nicola May and have “Senior Admin Officer Application 2024 [Applicant’s Name]” in the subject field. Due to the volume applications, we are unable to provide feedback to unsuccessful applicants.

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Job Title: Part Time Policy Caseworker (2 days per week)

Working For: Rosie Duffield MP

Location: Canterbury Constituency or Westminster

Start Date: ASAP

Salary: £22,605 – £36,744 (pro-rated)

Job Details

Rosie Duffield MP is looking for a part time policy caseworker. A demanding role, leading on responses to constituents’ policy enquiries. This role can either be based within Rosie’s constituency office or Westminster office.

The successful candidate will be well-organised with excellent IT, communication skills and a strong attention to detail. Ideally, they will have some knowledge of policy issues and experience of handling confidential and sensitive information.

Key Tasks

• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required

• Manage own caseload and progress of casework, prioritising, logging, and updating any actions taken and following up any outstanding queries; with urgent cases reported to the Member
• Draft responses to constituents
• Ensure records are kept and information managed confidentially in line with the data protection legislation
• Ensure that each case is dealt with promptly, sensitively, confidentially, and accurately in accordance with the MP
• Gather relevant information to assist with resolving cases
• Log all cases; monitor progress and ensure all identified actions are taken
• Manage and monitor social media enquiries, dealing with cases that do not need to be transferred to a higher level. Ensure all enquiries are dealt with in a timely manner
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally

 The ideal candidate will be able to demonstrate:

 Considerable adaptability, initiative, and creativity in dealing with the varied situations      encountered in a constituency office

• A strong understanding of issues that affect Canterbury, Whitstable, and surrounding villages
• A desire to develop alongside a team that collaboratively manage varying workloads and a diverse caseload
• Self-motivation and a willingness and ability to get involved in a wide range of tasks
• Strong attention to detail
• Ability to draft complex letters and emails to a high professional standard
• Ability to prioritise a heavy workload

This role can be based either within the Canterbury constituency or in Westminster. Please express your preference in your application.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 22^nd October 2024

Interview Date: w/c 4^th November 2024

Rosie values inclusivity & diversity and welcomes applications from candidates of all backgrounds. Applications for flexible working will be considered please detail your request in your covering letter.

Application Details

To apply, please submit a CV and covering letter (no longer than one single A4 page) demonstrating how you fit the criteria listed above.

Please email your application to [email protected] Email submissions should be marked for the attention of Nicola May and have “Policy Caseworker 2024 Application [Applicant’s Name]” in the subject field. Due to the volume applications, we are unable to provide feedback to unsuccessful applicants.